- WHAT PROGRAMS DO YOU SUPPORT WITH THE SALE OF THE BADGES?
- DO YOU ACCEPT APPLE PAY ?
- CAN I ADD ANYTHING TO MY ORDER ONCE I HAVE PLACED IT?
- IS THERE A MINIMUM ORDER TO GET TRACKED SHIPPING?
- HOW LONG WILL MY ORDER TAKE TO ARRIVE?
~ Within Europe: 5-10 days
~ Africa: 10-15 days
~ To North America: 10-15 days
~ China, Hong Kong and most of Asia: 10-15 days
~ Australia and New Zealand: 15-30 days
~ South America: 15-30 days
- MY ORDER HAS NOT ARRIVED !!!
Please note that we offer two shipping options: tracked and non-tracked. If you chose non-tracked there is little we can do to know where the package is located at any given time as it is posted via International Airmail.
If your order has unfortunately been lost in transit by our delivery partner and we are not notified by you within 80 days of dispatch, Karuna Badges will not issue a refund or send a replacement order.
If there is any other problems, get in touch. Your satisfaction is our priority.
- DO YOU MAKE CUSTOM BADGES?
We don't profit from making your badge and we hope that the money that you save in producing your badge goes toward a greater cause.
The turnaround for Custom orders is generally around 3/4 weeks (most likely longer due to pandemic), but it depends what you're ordering.
- DO YOU DELIVER WORLDWIDE?
Please note you may be charged import tax and duties on receipt of your goods , which is subject to your local laws. This fees are not quoted and you are fully responsible for their payment.
- WHAT’S THE DIFFERENCE BETWEEN EMBROIDERED AND WOVEN?
- I WANT TO BECOME A DISTRIBUTOR
- DO YOU PROVIDE DISCOUNTS FOR BULK AND WHOLESALE ORDERS?
- CAN I PAY BY CHEQUE , BANK TRANSFER OR PAYPAL?
Please contact us to place an order with payment by bank transfer.
Cheques: We no longer accept cheques.
PAYPAL: Paypal no longer loves us so we can no longer provide
- CAN I RETURN BADGES IF I’VE OVER ORDERED?
If you have any additional questions please send us a message through the CONTACT page.
The Fleur de Lis and Trefoil symbols are non-trademarked and are free to use.
WE ARE A SCOUT RUN PROJECT AND AIM TO SERVE ALL SCOUTS AND GUIDES WITHOUT DISTINCTION OF ASSOCIATION OR COUNTRY.
M-F: 710am - 4pm GMT
+31 6 41400422